Help
- Do my customers need an app?
- No. They scan your poster with the phone camera and get a number in the browser.
- Does it cost anything to set up?
- No. Setting up a queue is free.
- Can I call numbers from another room?
- Yes. Your phone is the caller, so you can tap Call next from anywhere.
- How do I get the poster?
- After setup, tap Print QR poster on the caller screen.
- I already use the KeepPro app.
- Open the app instead of a setup link. A setup link on the web makes a second queue.
- Can a tablet hand out the numbers instead of a poster?
- Yes. Start from "A tablet at the counter" on the home page. Then open Screens & links on the caller and open Hand out numbers on the tablet (scan its QR code with the tablet). Each tap gives the next number and a QR code the customer scans to follow it.
- Can I show the number on a TV?
- Yes. Open Screens & links on the caller and open Number display on a smart TV, a computer on a monitor or a spare tablet. It changes as soon as you tap Call next.
- Can it call the numbers out loud?
- Yes. Open Shout Out on the caller and turn it on. The phone or tablet you call from says each number, so turn its volume up.